Simple Group provides trainings for internal and external call projects. Companies may raise objections against our services in case they have difficulties in specific jobs. We want to share our experience and knowledge with them. Thus, an experienced manager/trainer may implement a different style by taking things in hand. Doing so, Simple Group has achieved good results, and provides a guarantee for the improvement of the results.
center d'appel, relation client, gestion de la relation client, formation professionnelle, formation, agence de communication, communication interne, externalisation, agent de contrôle qualité, télévente, marketing sortant, stratégie sortante, stratégie entrante, marketing entrant, communication interpersonnelle, service client, Service Clientèle, bpo services, télémarketing, marketing digital, gestion des appels téléphoniques, Back Office, collaborateurs, Client donneur d'ordre, recrutement, carrière, multilingues, RESSOURCES HUMAINES, négociations, Rapports Clients, Analyse, appels entrant, appels sortant, marketing téléphonique, support commercial, support technique, Bilan prévisionnel
