Our global remote customer relationship management solutions cover the entire customer life cycle:
Pre-sales, sales (telephone marketing), after-sales (customer service), as well as technical and commercial support (order taking, cross, and up-selling, etc.), surveys and polls, making appointments, etc.
A multi-channel offer:
Incoming and outgoing telephone contacts, e-mail and mail management, live chat solutions, web callback, and customer relationship management on social networks.
A multilingual offer:
French, Dutch, English, Turkish and Arabic.
A multi-service offer:
Customer service/after-sales service, technical and commercial support, etc.